jilicrown Privacy Policy for Filipino Players

When you create an account on jilicrown, we collect your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect your billing and payment details — such as your GCash number or bank account information — solely to process deposits and withdrawals in Philippine pesos (PHP). During your sessions on the platform, we automatically log technical data including your IP address, device type, browser version, and pages visited, which helps us maintain platform security and improve your experience. If you contact our support team, we may retain records of that communication to resolve your query and improve our service quality. All information collected is stored securely and accessed only by authorised personnel who need it to perform their duties. We do not collect sensitive personal information beyond what is required for account verification and regulatory compliance. You may review or update your personal details at any time by logging into your account or contacting us through the FAQ page.

The personal information you provide is used primarily to create and manage your jilicrown account, verify your identity, and process your financial transactions securely. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — and we will never use these channels to send unsolicited promotional messages without your consent. Your gameplay data helps us personalise your experience on the platform, recommend relevant games in the casino, slots, and game lobby sections, and ensure that our services remain fair and enjoyable. We may use aggregated, anonymised data for internal analytics and platform improvement, but this data cannot be used to identify you individually. In cases where we are legally required to do so — such as responding to a lawful request from Philippine regulatory authorities — we may disclose your information to the relevant government body. We do not sell, rent, or trade your personal information to any third-party marketing companies under any circumstances. Any use of your data beyond what is described in this policy will only occur with your explicit prior consent.

All personal data collected by jilicrown is stored on secure servers with industry-standard encryption protocols to prevent unauthorised access, disclosure, or loss. We implement technical and organisational safeguards — including access controls, firewalls, and regular security audits — to protect your information at every stage of processing. Payment information such as your GCash or bank details is handled through encrypted channels and is never stored in plain text on our systems. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jilicrown account and to keep your login credentials confidential. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws. Your data is retained only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Once your data is no longer needed, it is securely deleted or anonymised in line with our data retention procedures.

jilicrown does not sell or share your personal information with third parties for commercial or marketing purposes. We may share your data with trusted service providers — such as payment processors, identity verification partners, and IT infrastructure providers — who assist us in operating the platform, but only to the extent necessary and under strict confidentiality agreements. These third-party partners are required to handle your data in accordance with applicable Philippine data protection standards and are prohibited from using it for any purpose other than the service they provide to us. In cases where we are required by law, court order, or regulatory directive to disclose your information, we will comply with such requirements and, where legally permitted, inform you of the disclosure. If jilicrown undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your data with any entity that we believe will use it in a manner inconsistent with this Privacy Policy or applicable Philippine law. If you have concerns about how your data is shared, please reach out through the FAQ page.

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information held by jilicrown. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to the processing of your personal data in certain circumstances, and to withdraw your consent to data processing at any time — though this may affect your ability to use certain features of the platform. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us through the support details available on the FAQ page, and we will respond to your request within a reasonable timeframe. We are committed to upholding your rights and ensuring that your experience on jilicrown is built on a foundation of trust and transparency.

jilicrown uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how players interact with our platform. Cookies are small text files stored on your device that help us keep you logged in, maintain your session settings, and understand which sections of the site — such as the casino, slots, or game lobby — are most popular among Filipino players. We use strictly necessary cookies to operate the platform, as well as optional analytics cookies that help us improve our services over time. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may affect the functionality of the platform. We do not use cookies to track your activity across unrelated third-party websites or to build advertising profiles. Any data collected through cookies is handled in accordance with the same security and confidentiality standards described throughout this Privacy Policy. If you have questions about our use of cookies, the FAQ page is a good starting point.

jilicrown reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, the updated policy will be published on this page with a revised effective date, and we may notify registered players via email or an in-platform notice. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Your continued use of the jilicrown platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact us to discuss your account options. We are committed to keeping this policy clear, accurate, and up to date for all players in the Philippines. For any privacy-related queries, please visit the FAQ page or use the contact details provided in the footer below.